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We are seeking a skilled professional to provide top-notch customer service, utilizing exceptional listening skills and conversational flair to ensure a positive experience.
Key Responsibilities:- Customer Service Delivery: Offer outstanding service to customers, responding to their queries and resolving issues efficiently.
- Maintain Accuracy: Quickly and accurately process transactions, manage cash handling, and perform calculations with ease.
- Sales Performance: Meet sales targets by effectively promoting travel money services and products to customers.
- Problem Solving: Identify solutions to customer inquiries and resolve complex issues through creative thinking and effective communication.
- Time Management and Organisation: Prioritise tasks, manage time effectively, and maintain organisation to meet goals and deadlines.
- Attention to Detail: Ensure accuracy in all tasks, maintaining attention to detail and adhering to quality standards.
- Excellent Communication Skills: Possess excellent communication and interpersonal skills.
- Adaptability: Ability to work in a fast-paced environment.
- Basic Mathematical Skills: Basic mathematical skills and ability to handle cash transactions.
- Strong Problem-Solving Skills: Strong problem-solving skills and attention to detail.
- Team Player: Ability to work independently and as part of a team.
