
Retail Excellence Leader
2 weeks ago
**Dream Big, Achieve More**
We are seeking a results-driven and enthusiastic professional to join our dynamic team as an Assistant Store Manager.
This is a full-time position at 38 hours/week.
As an Assistant Store Manager, you will be responsible for leading and inspiring your team to achieve sales targets, driving customer satisfaction and loyalty through exceptional service delivery. You will also be expected to coach and develop your team members through product knowledge, using your passion for selling.
Key responsibilities include:
- Maintaining store operations including stock management and visual merchandising;
- Coaching and developing team members to ensure they meet their performance goals and contribute to the overall success of the store;
- Leading by example and demonstrating high levels of customer service expertise and professionalism;
**Requirements**
To succeed in this role, you will need:
- Previous experience in people management, coaching and delivering feedback;
- A strong understanding of retail operations and visual merchandising principles;
- The ability to work effectively in a fast-paced environment and adapt to changing circumstances;
- Excellent communication and interpersonal skills;
- A commitment to delivering exceptional customer service and achieving sales targets.
**What We Offer**
Our company values its employees and offers a range of benefits and perks, including:
- Monthly cash bonuses with our Retail Incentive Scheme;
- Wellness days where you can take time off to focus on your physical and mental well-being;
- Up to 50% discount off Hanes Brands products;
- Access to discounted health insurance cover and Employee Assistance Program (EAP);
- 12 weeks of paid Parental leave + receive a baby bundle fill of Bonds & Sheridan baby goodies to welcome your new bub.
**About Us**
At Sheridan, we give the greatest gift to our customers — rest. With over 50 years of experience in crafting beautiful living spaces, we offer a wide range of products that are both aesthetically pleasing and comfortable. As part of Hanes Brands Australasia, we pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community & planet. Our career pathways span across retail, management, and our two support centres located in Melbourne and Sydney - the possibilities for growth are endless
**Diversity & Inclusion**
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