Residential Care Lead
6 days ago
About Stride Mental Health
We are dedicated to empowering individuals with mental health conditions to lead fulfilling lives. Our comprehensive services cater to adults and young people, with a focus on early childhood intervention. We foster a supportive environment, recognizing the importance of relationships in recovery journeys.
Role Description
The Residential Service Lead will oversee the day-to-day operations of residential service sites in their region. This includes providing guidance and support to Residential Support Workers, ensuring high-quality care delivery to clients. Key responsibilities include:
- Fostering a culture of excellence in care provision, promoting a collaborative approach between teams.
- Collaborating with the Service Manager to ensure seamless integration of client care, monitoring progress and making adjustments as necessary.
- Providing operational management, including recruitment, selection, and training of support workers.
- Maintaining open communication channels with staff and stakeholders, addressing concerns and fostering a positive work environment.
- Reviewing and improving systems and processes to enhance service delivery outcomes and efficiency.
- This role may require temporary or permanent placement at multiple locations, necessitating flexibility in scheduling and work arrangements.
Qualifications and Experience
- Tertiary degree or equivalent in a relevant field (e.g., social work, psychology).
- Minimum 1 year of experience in a leadership or senior support worker role, with a proven track record of mentoring and coaching others.
- Sound knowledge of the NDIS and its application in adult mental health settings.
- Ability to consult and engage effectively with diverse stakeholders, including clients, families, and healthcare professionals.
- Strong interpersonal skills, with a focus on empathy and understanding.
- Ongoing commitment to professional development and willingness to participate in training and professional growth opportunities.
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