Senior Business Analyst

1 month ago


Camberwell, Victoria, Australia coles Full time
About Coles 360

Coles 360 is the retail media business of Coles, connecting shoppers with the brands they know and love. Our team is responsible for delivering engaging content, omnichannel storytelling, and personalised offers to millions of Australians every week.

About the Role

We're seeking a Senior Business Analyst to play a critical role in driving change and efficiency at Coles 360. As a key member of our team, you'll collaborate with stakeholders to identify continuous improvement opportunities, deliver process and documentation materials, and automate processes to support our operational teams.

Key Responsibilities
  • Define requirements, focusing on problem-solving and opportunity identification.
  • Collaborate with operational teams to automate processes and drive efficiencies.
  • Deliver and maintain process and documentation materials.
  • Work on big programs, making recommendations to streamline processes.
About You

We're looking for someone with 3-5 years' experience in MarTech, AdTech, or Digital, who comes from a tech company, publisher, media agency, or in-house marketing/media team. You'll bring expertise in requirements gathering and demonstrated experience driving change or transformation. Collaborative and relationship-oriented, you thrive in a fast-paced entrepreneurial environment.

Requirements
  • Experience with agile methodology.
  • Proficiency in data-driven decision-making and analytics.
  • Agility and ability to learn quickly.
  • Excellent problem-framing and decision-making skills.
  • Knowledge of Salesforce or other AdTech / MarTech technologies.


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