Customer Service Representative

3 weeks ago

Glenorchy, Australia dusk Full time

Are you passionate about delivering exceptional customer experiences and creating a warm atmosphere in a retail environment?

We are seeking a Customer Assistant to join our team at dusk, where you will play a pivotal role in bringing our vision to life.

Key Responsibilities:

  • Provide outstanding customer service, ensuring every interaction is a delightful experience.
  • Work collaboratively with colleagues to achieve key performance indicators and drive store success.
  • Develop and maintain a deep understanding of our candles and homeware products, sharing your knowledge with customers to enhance their shopping experience.
  • Contribute to visual merchandising efforts, transforming our store into a captivating and inspiring space.
  • Maintain a visually appealing store environment, ensuring it remains enticing for customers.

About You:

  • You have a passion for exceeding customer expectations and creating unforgettable experiences.
  • You are a team player who thrives in a collaborative environment.
  • You are motivated, with a can-do attitude and a willingness to go the extra mile.
  • You are committed to continuous improvement and eager to learn and grow.
  • You bring energy, positivity, and a spark of fun to your work, making every customer interaction a pleasure.

Benefits:

  • Enjoy a generous team member discount on our range of candles and homewares.
  • Participate in our monthly bonus program, igniting your passion for excellence.
  • Grow and develop in a supportive environment, where your career can shine.
  • Take advantage of our 'Start here, go anywhere' philosophy, where your career can flourish.

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