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Head of Operational Compliance and Assurance

2 months ago


Melbourne, Victoria, Australia Friends Full time
About the Role

We are seeking an experienced professional to join our team as Head of Operational Compliance and Assurance. This pivotal role will drive the implementation and integration of compliance and non-financial risk frameworks to align with business objectives.

The successful candidate will ensure operational resilience and provide comprehensive compliance assurance by managing relationships with stakeholders, reviewing processes, assessing controls, investigating incidents, delivering targeted training, and offering expert guidance on risk management and operational resilience.

Key Responsibilities
  1. Collaborate with business leadership and second-line Risk & Compliance teams to ensure the effective embedding of risk and compliance frameworks.
  2. Facilitate and support risk and control workshops to foster a culture of proactive risk management and drive control and process improvements.
  3. Lead the identification, documentation, and prioritization of key processes, people, technology, vendors, and data critical to business services, while mapping operational dependencies.
  4. Develop and implement operational resilience plans and communication strategies to enhance organizational resilience.
  5. Conduct scenario analysis to identify risks, potential control weaknesses, and opportunities for improvement, ensuring continuous enhancement of risk management capabilities.
  6. Partner with stakeholders to plan and execute crisis or business continuity exercises to validate preparedness.
  7. Partner with Risk and Compliance and Internal Audit teams to provide three layers of defence.
  8. Manage incidents to resolution, adhering to policies, procedures, and regulatory requirements.
  9. Assist with Breach investigation and reporting, including performing root cause analysis.
  10. Collaborate with the WCM Legal, Governance, and Regulatory Assurance teams to assess the impact of changes in the regulatory environment and ensure appropriate responses are incorporated into business strategies.
  11. Continuously monitor the policy and legislative landscape to identify potential changes that could affect the business, and incorporate these into risk profiles, tolerance levels, and decision-making processes.
About You

We are looking for a relevant tertiary qualification with a minimum of 6 years of experience in operational risk, compliance, operational excellence or audit related discipline. Industry experience in financial services sectors is essential. A strong working knowledge of the legal and regulatory framework surrounding the WCM business is required.

Exceptional stakeholder management, communication and problem-solving skills are essential. Demonstrated ability to influence others and gain support for relevant initiatives is also required. Experience with control design and effectiveness testing, process reviews, change risk reviews, implementing regulatory change and assessing or managing third parties is highly desirable.

What's on Offer

You will enjoy a range of great employee benefits and rewards, including a competitive salary + bonus program, additional yearly Well-Being and Community leave days, 14-week paid parental leave, and more.

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.