
Process Optimization Specialist
5 days ago
Job Title: Process Optimization Specialist
">At our organization, we are shaping the operational backbone of a growing global enterprise. As our Process Coordinator - Cross-Functional Integration Lead, you'll be the vital link between departments, enhancing collaboration and executing projects seamlessly.
The Role:
- Design, implement, and manage streamlined processes ensuring seamless collaboration, eliminating silos, and driving successful integration of key initiatives across the company.
- You are a master of organization, a clear communicator, and a proactive problem-solver.
Key Responsibilities:
- Interdepartmental Bridge: Serve as the contact and facilitator between Operations, Tech, BA, and AI teams across all branches.
- Process Mapping & Documentation: Maintain and evolve process documents, workflow diagrams, and ownership matrices for all key company operations.
- Unified Project Coordination: Oversee local project lifecycles from kickoff to delivery, tracking dependencies, risks, milestones, and communications across teams.
- Meeting & Action Facilitation: Schedule sync meetings, drive agendas, capture minutes, and ensure completion of action items.
- Gap Analysis: Coordinate closely with management and leadership teams to regularly identify gaps in current processes and develop actionable roadmaps to address and resolve those gaps, ensuring continuous improvement and future-readiness.
- Systems & AI Integration Support: Partner with business analysts and tech leads to implement new digital solutions and guarantee integration into existing workflows.
- Risk & Change Management: Identify process bottlenecks, escalate critical issues, and participate in rapid resolution for the environment.
- Training & Rollout: Ensure new processes and tech solutions are communicated, trained, and adopted across departments.
- Performance Reporting: Compile and deliver regular reports on operational efficiency, project status, and technology/AI uptake.
- Continuous Improvement: Gather feedback, propose optimizations, and champion pilots for new tech relevant to printing, distribution, and promotions.
What You Will Need:
- Master's degree or equivalent experience in Business Administration, Operations Management, or related field.
- Minimum 3 years of experience in process coordination, project management, or related field.
Benefits:
- Opportunity to work with a dynamic team and contribute to the growth and development of the organization.
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
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