Retail Sales Manager Opportunity

1 day ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $90,000 - $110,000

Job Description:

We are seeking an experienced Retail Sales Manager to join our team in delivering exceptional customer service and sales results. The successful candidate will have a proven track record in managing high volume administration roles and providing outstanding customer service.

Key Responsibilities:

  • Manage customer repairs and servicing, including tagging faulty products and liaising with suppliers
  • Keep customers updated on the status of their repairs and ensure timely completion while providing exceptional service
  • Assist with department admin duties, including processing invoices, claims, reconciliations and reporting
  • Run weekly reports for repairs/service jobs as required by management
  • Advise customers of stock arrival and organise delivery as requested
  • Ensure Health and Safety standards are maintained

Requirements:

To be successful in this role you will need:

  • Experience in a customer focused retail environment
  • High volume administration experience
  • Capacity to juggle multiple tasks with a flexible attitude
  • Strong communication and interpersonal skills
  • Able to think on your feet and manage your own workflow
  • Familiarity with Australian Consumer Law (desirable)

What We Offer:

As a valued member of our team you can expect:

  • Generous staff discounts
  • Opportunities for career progression with a supportive network
  • A positive work environment that recognises and rewards good performance

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