Course Operations Manager

2 weeks ago

Perth, Western Australia Acknowledge Education Full time
About the Role

This position plays a pivotal role in course operations and management, serving as a key liaison between academic and administrative departments. The successful candidate will be responsible for creating and maintaining strong relationships with staff and students associated with the coordinated course(s), ensuring the equitable and consistent execution of policies and procedures.

Key Responsibilities:

  • Assist in the development of new courses, support Course Advisory Committees, and contribute to research initiatives.
  • Collaborate with external partners to establish articulation arrangements, moderation processes, and academic benchmarking.
  • Lead and coordinate scholarly activities and professional development for Higher Education staff within their field.
  • Assist in the annual internal audit of Higher Education operations.
  • Work closely with the Dean to achieve organizational goals, encompassing marketing, finance, budgeting, admissions, graduation, and alumni relations.
  • Participate in student and staff orientation and graduation ceremonies.
  • Engage in program marketing and course promotion activities as directed.
  • Prepare agenda and reports for various committees, including Academic Board, Course Progress Committee, Course Advisory Committee, and Teaching and Learning Committee.
  • Contribute to the development, review, and renewal of academic policies and procedures.
  • Monitor student progress, performance, and satisfaction with academic programs.
  • Conduct performance reviews of academic staff in collaboration with the Head of Department or Dean.
  • Offer insights on academic resource management.
  • Fulfill other responsibilities pertinent to the academic governance of the organization, as directed by the Head of Department or Dean.

Qualifications and Experience:

  • A post-graduate qualification at least one AQF level higher than the course being coordinated and in the relevant field or discipline of the coordinated course.
  • A minimum of 5 years of managerial experience.
  • A minimum of 5 years of teaching experience at the degree and/or post-graduate level.

Why Work with Us:

  • Opportunities to grow within the organization.
  • $1,500 professional development allowance.
  • Incredibly committed and supportive team of student-centric professionals.
  • Flexibility to work from home during non-teaching hours (For Academic staff).
  • Be part of a fast-growing organization working in an agile environment.

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