
Trampoline Park Operations Manager
1 day ago
This is a Casual Supervisor position where you will be responsible for managing the day-to-day operations of our park, ensuring that all guests have an enjoyable experience. You will work closely with other team members to ensure seamless service delivery.
Key Responsibilities:
- Reception Duties: Answer phone calls, make bookings for clients and birthday parties, provide face-to-face customer service, operate cash register system, and maintain front desk procedures.
- Administration/Cafe Duties: Make coffee, prepare food, upkeep cafe area, and operate cash register system. Ensure excellent customer service skills and handle any situation professionally.
- Boing Party Host/Referee/Floor Monitor Duties: Host children's birthday parties or school/sporting groups, referee dodgeball games, supervise main area, communicate safety instructions, and encourage customers to have a wonderful day.
Requirements:
- 1 year of customer service experience (preferred)
- 1 year of computer literacy (preferred)
- Availability to work every second weekend and school holidays
- Microsoft computer skills - excel, word
- Current Blue Card working with children (essential)
- CPR/First Aid Certificate
Working Conditions:
- Flexible hours during the week
- Public holidays
- Weekend availability
Benefits:
- Competitive hourly rate
- Opportunity to work in a dynamic environment
Other Information:
- Work Authorisation: Australia (required)
- Work Location: One location
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