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Senior Product Manager
2 months ago
As a key member of our Digital & Technology team, the Senior Product Manager will play a pivotal role in shaping the future of BIG4's online presence and digital transformation. Reporting directly to the General Manager, Digital & Technology, this newly created role will be responsible for defining and executing the company's product vision and roadmap.
Key Responsibilities:- Lead a diverse team of specialists across CRO, UX, and Business Analysis, fostering strong stakeholder management with Marketing, the Park Success team, and BIG4's Leadership Team.
- Craft and evolve BIG4's Product Vision and Roadmap, strategically prioritizing and aligning the development of innovative products and features to drive business value, enhance park experiences, and meet the needs of our customers.
- Champion Product ideation and engagement, nurturing a culture of innovation where new ideas are generated, evaluated, and prioritized based on their business impact.
- Collaborate effectively with the Head of Engineering and a broad range of stakeholders to execute product roadmaps, ensuring alignment and clear communication across teams.
- Oversee project management and delivery, ensuring that products and releases are launched accurately and to schedule, with a keen ability to articulate the rationale behind prioritization decisions to the broader business.
- A minimum of 5 years in a Product Manager role, with a track record of leading or supervising dynamic Product teams.
- Proficiency in Agile frameworks and the ability to create roadmaps, run sprints, manage backlogs, and prioritize tasks.
- Experience in product lifecycle management, from inception to launch and beyond.
- Strong understanding of UX design principles, processes, and tools, contributing to user-centric product development.
- Experience in leading CRO initiatives and applying testing methodologies to enhance product performance.
- Skilled in the use of relevant product development tools, including JIRA & Confluence.
- Familiarity with tools and technologies used by engineering teams to build and deploy product.
- Excellent communication and collaboration skills.
- Demonstrated ability to build, mentor, and lead a product team towards achieving collective goals.
- Exceptional problem-solving skills, with a data-driven decision-making approach.
- Experience in working with external vendors and fostering productive vendor relationships.
- Knowledge of the booking and accommodation services industry is advantageous, but not a prerequisite.
At BIG4 Holiday Parks, we're committed to advancing the digital experience for holiday-goers. Our 'Digital Growth Strategy' has seen a three-fold increase in traffic and revenue in the past three years, and we're now insourcing our Product Development team to further fuel rapid sales growth. As a Senior Product Manager, you'll play a key role in defining and executing this strategy, working closely with our General Manager, Digital & Technology, and a broad range of stakeholders to drive business value and enhance park experiences.
