IT Services Expert

4 days ago


Brisbane, Queensland, Australia Robert Walters Full time

**Job Description**

We are looking for a skilled and proactive Desktop Support Officer to join our Technology and Digital Solutions team. As a key member of our team, you will be responsible for supporting enterprise services and solutions in Microsoft Windows and M365 computing environments.

Your duties will include:

  1. Installation, maintenance, and support of enterprise ICT environments and systems
  2. Application of knowledge and technical skills in Operating Systems Microsoft 365, Desktop and Mobile Hardware, Conferencing room hardware and software, Network fundamentals TCP/IP, LAN, WAN, Antivirus Scripting technologies
  3. Participation in analytical and problem-solving activities within an ITIL-based framework
  4. Support and deployment of ICT hardware and software across the state of Queensland
  5. Consultation, negotiation, liaison, and provision of expert advice to staff at all levels regarding the operations of the Information Systems infrastructure and facilities

As a successful candidate, you will have a strong background in desktop and mobile hardware, Microsoft operating systems, and Microsoft 365. You will also possess excellent analytical and problem-solving skills, with the ability to work effectively in a team environment.



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