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Shift Leader

2 months ago

Cannon Hill, Queensland, Australia Guzman Y Gomez Full time
Job Description

At Guzman y Gomez, we're passionate about delivering exceptional dining experiences. As a Shift Leader, you'll play a vital role in shaping these experiences by leading, coaching, and motivating your team to provide outstanding service while maintaining the highest food safety and quality standards.

Key Responsibilities:
  • Lead and motivate a high-performing team to deliver exceptional customer service
  • Ensure seamless day-to-day operations, including food preparation, presentation, and service
  • Monitor and maintain high standards of food safety and quality
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other team members to achieve business objectives
What We Offer:
  • Fair compensation in line with industry standards
  • Flexible rosters and stable employment
  • Free and comfortable GYG uniforms and exclusive merchandise
  • Heavily discounted GYG meals
  • Comprehensive training and support to ensure success
  • Opportunities for career advancement, including Assistant Restaurant Manager and beyond
  • An uncapped referral program
  • Team-building activities and regular crew competitions
  • Cultural celebrations and events
Requirements:
  • Leadership or supervisory experience in a fast-paced environment
  • A proven track record of providing outstanding customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course

We're committed to creating a safe and secure environment for our team and guests. As part of our recruitment process, we may conduct background checks, including Police Checks and employment verification.