
Customer Experience Ambassador
2 weeks ago
About the Role
We're looking for a Customer Experience Ambassador to join our team. As a key member of our in-store team, you'll play a vital role in delivering exceptional customer experiences and contributing to the overall success of our business.
As a Customer Experience Ambassador, you'll be responsible for ensuring that our customers receive a high level of service, every time they visit us. This includes providing support and assistance with queries, resolving issues efficiently, and maintaining a positive attitude throughout their shopping experience.
Key Responsibilities:
- Ensuring Store Shelves are Fully Stocked: You'll work closely with our stockroom team to ensure that store shelves are always fully stocked and visually appealing, making it easy for customers to find what they need.
- Providing Excellent Customer Service: You'll provide top-notch customer service, responding promptly to customer queries, and resolving any issues that may arise during their shopping experience.
- Maintaining a High Level of Energy: You'll maintain a high level of energy and enthusiasm throughout your shift, ensuring that you're always ready to engage with customers and provide them with an exceptional experience.
- Working Effectively as Part of a Team: You'll work effectively as part of a team to achieve common goals, communicating clearly and collaboratively with colleagues to ensure that we're all working towards the same objectives.
Benefits:
We offer a range of benefits, including flexible working hours, additional leave, and parental leave entitlements. Our goal is to create a supportive work environment where you can thrive and reach your full potential.
What We're Looking For:
We're looking for someone who is passionate about delivering exceptional customer experiences, has excellent communication skills, and is able to work effectively as part of a team. If you're a motivated and enthusiastic individual who is looking for a challenging and rewarding role, we'd love to hear from you.
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