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Support Professional
1 month ago
We are seeking a highly skilled and compassionate Support Worker to join our team at New Horizons. As a Support Worker, you will play a vital role in providing exceptional person-centered support to our customers, empowering them to achieve their identified goals and improve their well-being.
Key Responsibilities- Collaborate with customers to develop individualized support plans that incorporate their identified well-being needs and goals
- Provide support to customers to improve their independence by assisting with living skills, transport, social activities, medication, and personal care
- Provide psychosocial support to customers to explore their practical and complex needs
- Keep customer records up to date daily using online systems
- Develop and maintain professional relationships and networks with customers, families, caregivers, and key stakeholders
- Seek out innovative ways to enhance the customer journey
- Technical literacy with proven ability to use Microsoft Office and systems for reporting
- Minimum Cert IV in Mental Health or Disability or equivalent industry experience
- Availability to work across a rotating roster
- Willingness to use personal mobile phone for work purposes
- Valid NSW Drivers C class license, with ability to drive vehicles in license class, including large cars and vans
- Willingness to obtain an Australian Federal Police Check, WWCC, and NDIS WC to meet New Horizons employment criteria prior to commencing with us
- Take advantage of the tax benefits available only to employees who work for a not-for-profit organisation
- Work 40 hours per week and have a Rostered Day Off (monthly), that's an extra 12 days off per year
- Plus, work 10 weekends in a calendar year and receive an additional week of annual leave
- Salary packaging of up to $15,900+ in tax-free pay per FBT year, plus entertainment card to package an additional $2,650
- Novated lease option
- Employee Assistance Program providing counselling services
- Access to flexible work arrangements
- Develop through Internal and external learning, workplace mentoring, secondments, and promotions
- A supportive culture and working environment
If you can see yourself in this rewarding role, please apply via the link now. Please note that as part of our employment checks, we will request a police check from the last 24 months, a NSW Working with Children Check (WWCC), and an NDIS Worker Screening Check.