Expert Travel Coordinator

2 days ago

Melbourne, Victoria, Australia beBeeTravelExperience Full time $80,000 - $105,000
Job Title: Travel Experience Coordinator

We are seeking a highly skilled and experienced Travel Experience Coordinator to join our team. As a key member of our travel operations team, you will be responsible for delivering exceptional customer experiences through the management of client travel requirements.

Your primary responsibility will be to collaborate with our global teams to support company initiatives and deliver innovative solutions that exceed client expectations. You will analyze all inquiries and requests received from clients and provide expert advice on the best options to offer. Additionally, you will formulate complex logistical itinerary plans to deliver practical travel solutions, ensuring that budgets and specific requirements are met.

To be successful in this role, you will need to possess excellent communication skills, both verbal and written, as well as strong problem-solving and multi-tasking abilities. You will also need to be able to work independently and within a team environment, prioritizing tasks and meeting deadlines in a fast-paced setting. Furthermore, you will require strong knowledge and understanding of airfares, contracted fares, ticketing, and reissues, as well as experience handling VIP, touring, film, theatre, production, or media clients and/or group travel.

The ideal candidate will have a Bachelor's degree OR equivalent combination of education and directly related experience. You will also need to possess 4+ years of relevant travel consulting experience within a travel agency, managing high-demand clientele. Other essential skills include GDS experience (Travelport preferred), proficiency in booking flights, hotels, and good understanding of published airfares, and experience working with quality control procedures and tasks. Additionally, you will need to be proactive, self-motivated, and results-driven, with a strong focus on providing exceptional customer service and negotiation skills. Finally, you will require excellent time management and prioritization skills, as well as resilience, versatility, and flexibility in a constantly changing environment.

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