
Product Support Expert
2 weeks ago
We are seeking a highly skilled and dedicated individual to join our team as a Product Support Representative. This role is responsible for providing exceptional support to our customers, resolving issues in a timely and professional manner.
This is an exciting opportunity to work with cutting-edge technology and be part of a dynamic team that is passionate about delivering innovative solutions.
Required Skills and Qualifications- Prior banking or finance experience would be ideal
- Proven experience in a similar Product Support role
- Strong written and verbal communication skills and the ability to relate well to clients
- Experience with SQL databases, APIs and IIS (Internet Information Services)
- Familiarity with Java or HTML would be useful
- Strong analytical, organisational and time management skills
- The ability to work independently
At our organisation, we offer a competitive salary and comprehensive package including medical and personal insurances and employee shareholding.
Our employees enjoy a range of benefits, including:
- Opportunity to be the voice of innovation in the Fintech sector
- Role with a company that champions Inclusion and Diversity
Added bonus if you have:
- Knowledge of BPMN and CMMN workflow software
- Knowledge of Apache Tomcat
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