Retail Customer Experience Specialist

3 weeks ago


Launceston, Tasmania, Australia Telstra Full time

About the Role

We're on the lookout for a highly skilled and motivated individual to join our team as a Retail Customer Experience Specialist.

Key Responsibilities

  • Providing exceptional customer service and support to our customers
  • Identifying and developing customised solutions to meet our customers' needs
  • Working collaboratively with colleagues to achieve sales targets and KPIs
  • Continuously learning and growing within the role to stay up-to-date with the latest technologies and trends
  • Contributing to a positive and inclusive store environment

What You'll Get

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading telecommunications company

Requirements

  • Proven customer service and sales experience
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Flexibility to work a variety of shifts including evenings and weekends

Why Telstra?

We're a leading telecommunications company that's passionate about connecting people and communities. We offer a dynamic and supportive work environment that's committed to diversity and inclusion. If you're passionate about delivering exceptional customer experiences and want to be part of a team that's making a real difference, we'd love to hear from you.



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