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Food and Beverage Supervisor

2 months ago

Brisbane, Queensland, Australia PULLMAN Full time
Job Summary

We are seeking a dedicated and customer-focused Food and Beverage Supervisor to join our team at Pullman Brisbane King George Square.

Key Responsibilities
  • Front of House Operations: Provide support and presence on the front of house areas to ensure the smooth operation of the restaurant and cafe, and deliver warm and efficient service to all guests.
  • Leadership and Guidance: Provide leadership, guidance, and support to your F&B colleagues, ensuring our F&B service standards are observed and a consistently high level of service is provided.
  • Service Preparation: Set up for each service period, ensuring that all necessary preparations are made to deliver exceptional service.
  • VIP and Client Familiarization: Familiarize yourself with VIP and regular clients to ensure their requests and needs are met, and provide personalized service to enhance their experience.
  • Food Safety and Hygiene: Maintain hygienic food service techniques during service and promote a safe workplace by recognizing hazards and promoting general OHS practices.
  • Teamwork and Collaboration: Work as part of a team to provide seamless service, and demonstrate a 'hands-on' approach to ensure the success of the restaurant and cafe.
Requirements
  • Experience: Previous experience in a Food & Beverage Supervisor or Team Leader role within a restaurant and cafe is required.
  • Training and Motivation: Experience in training and motivating employees, and a passion for customer service.
  • Communication and Presentation: Excellent communication skills, and a friendly, outgoing personality with a high standard of personal presentation and self-awareness.
  • Flexibility and Availability: Flexibility to work various shifts, including weekends, nights, and public holidays.
  • Qualifications: Responsible Service of Alcohol (RSA) certification.
Benefits
  • Competitive Salary and Bonuses: Competitive salary and performance-based bonuses.
  • Employee Benefits: Access to Accor Hotels' employee benefits, including discounted accommodation and food & beverage discounts.
  • Supportive Work Environment: A supportive and collaborative work environment.
  • Opportunities for Growth: Opportunities for growth and professional development.