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Rail Access Commercial Director

2 months ago

Sydney, New South Wales, Australia DP WORLD AUSTRALIA LIMITED Full time
Commercial Manager – Rail Access

As a pivotal member of the leadership team within the Commercial Function of Ports & Terminals, this position is accountable for the formulation and execution of commercial strategies, plans, and processes aimed at optimizing rail access efficiency.

Key Responsibilities
  1. Establish and uphold exceptional communication standards with customers.
  2. Oversee relationships with rail operators and intermodal terminal clients.
  3. Gain a comprehensive understanding of the specific needs of each customer line.
  4. Facilitate further development and integration solutions between clients and the organization to enhance container flow and logistics chain efficiency.
  5. Deliver superior customer service through an in-depth understanding of client requirements.
  6. Conduct statistical reporting and analysis, budgeting, forecasting, and provide market intelligence, cost, and pricing models.
  7. Create a contract monitoring framework to accurately interpret and report on performance against contractual obligations.
  8. Engage in negotiations with Rail Operators/Clients regarding Port Window access.
  9. Develop a thorough understanding of import and export freight volumes and strategies to enhance rail movement.
  10. Evaluate current Port Windows and identify opportunities for improvement to increase utilization.
  11. Establish and manage KPIs related to Window utilization with Rail Operators/Clients.
  12. Provide essential market intelligence, statistical data, volumes, revenue, and other key metrics to support the annual budgeting process related to rail programs.
  13. Perform ongoing analysis and comparisons of actual volumes and revenue against budgets, targets, and reforecasts.
  14. Supervise daily, weekly, and ad hoc communications with supply chain and intermodal customers.
Qualifications, Skills, and Experience
  1. Degree in Statistics, Business, or Finance.
  2. A minimum of 7 years of experience in Rail Operations with a solid understanding of Port Rail Access.
  3. Thorough knowledge of regulatory requirements in the rail sector.
  4. Experience in landside logistics and international supply chains.
  5. High proficiency in computer applications, particularly Excel and databases.
  6. Exceptional attention to detail.
  7. Strong numerical skills.
  8. Ability to think conceptually.
  9. Analytical mindset.
  10. Customer service-oriented approach.
  11. Results-driven attitude.
  12. Ability to influence and make an impact.
About DP World

DP World is dedicated to enhancing global trade, creating opportunities, and improving the quality of life for individuals worldwide. Our mission is to facilitate the seamless flow of trade, transforming possibilities for our customers and communities globally.

With a committed, diverse, and professional workforce of over 106,500 employees from 158 nationalities across 73 countries, DP World is advancing trade towards a more integrated supply chain that is prepared for the future.

In the Asia Pacific region, DP World employs more than 7,000 individuals and operates ports and terminals in 17 locations. We are rapidly evolving and integrating our operations across Ports and Terminals, Marine Services, Logistics, and Technology, combining our global infrastructure with local expertise to create robust, efficient end-to-end supply chain solutions.

Moreover, we are reshaping the future through innovation. From intelligent delivery systems to automated warehouse solutions, we are at the forefront of disruptive technology, propelling the sector towards improved trading methods and minimizing disruptions throughout the supply chain.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.