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Process Framework and Tools Specialist

2 months ago

City of Maribyrnong, Australia Ramsay Health Care Full time
About the Role

We are seeking a highly skilled Process Framework and Tools Specialist to join our team at Ramsay Health Care. As a key member of our organization, you will play a critical role in maintaining and optimizing our Business Process Management capability.

Key Responsibilities
  1. Process Framework Expertise: Act as a Subject Matter Expert (SME) in the Ramsay Global Process Framework, sharing your knowledge with the business and collaborating with global process teams to maintain alignment.
  2. Mentorship and Training: Mentor and train team members and stakeholders to build organizational capability in process management and modelling capabilities.
  3. Process Management Tool Administration: Administer the SAP Signavio process management tool, ensuring it aligns with organizational needs and managing configurations, recommending enhancements, and overseeing ongoing maintenance.
  4. Project Collaboration: Collaborate with project teams and provide subject matter expertise throughout the project lifecycle to ensure effective process modelling and improvements are delivered.
Requirements
  • Deep Understanding of Process Management: Demonstrate a deep understanding of process management frameworks and methodologies, including the use of process architecture in an organization.
  • Technical Skills: Proven experience in managing and optimizing SAP Signavio, including Signavio Process Modelling and Process Intelligence capabilities (or similar process mining tools).
  • Business Acumen: Demonstrate business acumen and commercial awareness, with excellent communication skills and a collaborative and respectful approach to cross-functional interactions.
  • Stakeholder Relationships: Expertly cultivate and maintain key stakeholder relationships to ensure their current and future needs are met.
About Us

Ramsay Health Care is a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of 'People Caring for People' since 1964.

What We Offer
  • Professional Advancement: Recognition and Professional Development opportunities, including free access to LinkedIn Learning and the Ramsay Leadership Academy.
  • Ramsay Rewards: Access to great deals at over 100+ major retailers.
  • Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance, and a free Employee Assistance Program offering access to confidential counselling, coaching, and support 24/7.
  • Make a Difference: Be part of a culture-led, digital strategy and make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.
  • Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive, and inclusive environment.