Master Automotive Technician Lead

1 month ago


Darwin, Northern Territory, Australia AUTOrecruit Full time

AutoRecruit is a successful dealership in Nhulunbuy NT, seeking an experienced Service Advisor to lead the Service department.

The ideal candidate would have strong mechanical knowledge and excellent written and verbal communication skills. They must be computer literate, committed to delivering exceptional customer service, and able to multi-task efficiently.

We require a qualified Automotive Technician or an experienced Service Advisor with a proven track record of success in similar roles. Experience with Toyota dealerships is essential.

Responsibilities include:

  • Providing expert advice to customers on vehicle maintenance and repairs
  • Producing high-quality repair orders
  • Managing customer enquiries via phone and face-to-face interactions
  • Invoicing and tracking repair orders
  • Assigning and allocating work to the service team
  • Liaising with the workshop to ensure timely completion of tasks
  • Coordinating parts ordering and procurement
  • Resolving customer complaints effectively
  • Maintaining a safe working environment

This is a fantastic opportunity for someone with experience in the front and back ends of a dealership service department. The right individual will be responsible for leading the team and making strategic decisions when the Service Manager is away.

We offer a competitive salary package, including a high base retainer and subsidised accommodation. Some relocation assistance is also available.



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