Customer Service Representative

7 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $65,000

We are seeking a skilled Customer Service Representative to join our contact center team.

As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.

You will work closely with our team to provide exceptional customer service and support, ensuring that our customers receive the highest level of satisfaction.

Key Responsibilities:

  • Answer and resolve customer inquiries via phone, email, or chat
  • Provide product information and address customer concerns
  • Identify and escalate complex issues to senior team members
  • Meet productivity and quality targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Basic computer skills and proficiency in Microsoft Office

Benefits:

  • Competitive hourly rate
  • Ongoing training and development opportunities
  • A supportive and dynamic team environment
  • The chance to make a real difference in our customers' lives

Working Hours:

We require our Customer Service Representatives to work flexible hours, including weekends and public holidays. We offer a range of shifts to suit your lifestyle, including morning, afternoon, and evening shifts.

Why Join Our Team?

We are committed to providing a positive and inclusive work environment that values diversity and promotes teamwork. As a member of our team, you can expect:

  • A collaborative and supportive team culture
  • Opportunities for career growth and development
  • A comprehensive onboarding program to ensure your success
  • Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity

We look forward to welcoming you to our team

**Job Type:** Part-time

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