Wollongong Automotive Services Position
2 weeks ago
Delivering exceptional customer service is at the heart of our busy Automotive Service Department. We're seeking a dedicated and skilled professional to join our team in Wollongong.
Key Responsibilities:- Meet customers, confirm booking details, and provide expert advice on necessary repairs or maintenance.
- Liaise between workshop and customer for any repairs, sales, or warranty operations required.
- Process cost and invoice paperwork efficiently.
- Previous experience as a service advisor within the automotive industry is highly valued.
- Strong passion for delivering outstanding customer service.
- Able to thrive in a fast-paced environment with high volume.
- Sound computer skills and ability to learn new systems.
- Positive 'can-do' approach where no task is too challenging.
- Excellent rapport-building skills with valued customers.
- Good understanding of the automotive industry and mechanical aptitude.
We provide opportunities for personal growth and development in a dynamic work environment.
Why This Role?This role offers a unique blend of technical expertise and interpersonal skills, ideal for those passionate about delivering exceptional customer experiences.
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