Cloud Infrastructure Support Specialist

7 hours ago


North Sydney Council, Australia TPG Telecom Full time
Cloud Infrastructure Support Specialist

We're seeking a skilled Cloud Infrastructure Support Specialist to join our team at TPG Telecom. As a key member of our infrastructure team, you'll play a critical role in providing level 2 support for our on-premise appCloud Infrastructure platform.

Key Responsibilities:
  • Provide technical support for on-premises cloud infrastructure, including installation, configuration, and troubleshooting of cloud services.
  • Monitor and maintain the health of the on-premises cloud infrastructure, including capacity management, performance tuning, and fault management and reporting.
  • Collaborate closely with internal customers to understand their requirements, provide technical guidance, and resolve technical issues.
  • Develop and maintain technical documentation related to on-premises cloud infrastructure and related processes.
Requirements:
  • Proven experience in operational roles working on large complex infrastructure environments.
  • Experience supporting large VMWare platforms, including vRealize Automation product suite.
  • Experience supporting container technologies such as OpenShift & Kubernetes.
  • Proven experience supporting Linux and Windows server environments.
What We Offer:
  • Flexible hybrid way of working (from home and office)
  • 'Stay Connected Mobile' – Access to a free mobile plan
  • 'Stay Connected NBN' – Access to a free NBN 100 plan
  • 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year


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