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Senior Branch Operations Manager

2 months ago

Shepparton, Victoria, Australia MAYDAY Recruitment Group Full time

MAYDAY Recruitment Group is thrilled to partner with a leading global organization specializing in insurance claims management.

We are currently seeking a seasoned Branch Manager / Senior External Loss Adjuster to oversee Property Claims. This unique role, resulting from internal promotion, comes with substantial responsibilities for the right candidate, leveraging their expertise in property insurance and a forward-thinking, ambitious approach to thrive in this vibrant sector.

What can you expect?

  • Prestigious Global Firm: Become part of a renowned Australian enterprise that is at the forefront of the global insurance landscape.
  • Tailored Training Programs: Embark on a rewarding career path with customized training initiatives aimed at enhancing your success in the insurance field.
  • Work-Life Integration: Enjoy the flexibility of working from home when not visiting multiple sites each week, ensuring a balanced lifestyle.
  • Attractive Compensation Package: Benefit from a competitive salary of $110,000 plus superannuation, car allowance, and performance bonuses.
  • Travel Opportunities: Experience exciting travel to various locations as part of your role.
  • Comprehensive Benefits: Access exclusive discounts with major retailers and other perks to enrich your daily life.
  • Flexible Working Hours: Adapt your work schedule to suit your personal needs, achieving a harmonious work-life balance.
  • Continuous Development: Take advantage of ongoing training, Employee Assistance Programs (EAP), and wellness resources to support both your professional and personal growth.

Your Responsibilities:

  • Expert Damage Assessment: Utilize your expertise to conduct thorough damage evaluations for insurance claims, determining necessary actions.
  • Claims Management: Oversee a portfolio of claims, ensuring settlements are reached by assessing insurance liability, client directives, and necessary authority levels, while managing offers to claimants and regulatory filings.
  • Project Oversight: Manage your assignments, timelines, and repair expenses to ensure seamless claim resolutions.
  • Client Relationship Management: Foster strong relationships with clients by delivering exceptional service and enhancing brand reputation.
  • Effective Communication: Demonstrate your proficiency in both written and verbal communication, utilizing technology to maintain smooth operations and engage with all stakeholders.

Ideal Candidate Profile:

  • Preferred qualifications in loss adjusting or relevant professional credentials.
  • Membership in the Chartered Institute of Loss Adjusting.
  • Prior experience in commercial or residential loss adjusting.
  • Outstanding communication abilities coupled with a proactive and ambitious demeanor.
  • A valid driver's license.
  • Proficiency in Microsoft Office applications.

Join MAYDAY Recruitment Group in this exciting opportunity to advance your career in the insurance industry.