Client Experience Specialist

1 week ago


Perth, Western Australia beBeeCustomer Full time $55,000 - $72,000

Client Experience Specialist

This role delivers exceptional on-site workplace services with a focus on anticipating client and visitor needs, ensuring seamless interactions.

Key Responsibilities:

  • Meet and greet visitors promptly and efficiently.
  • Manage reception services to ensure high levels of customer satisfaction.
  • Announce arrival of guests; coordinate logistics as needed.
  • Lead workplace operations to ensure consistent delivery of operational requirements and strategic objectives.
  • Oversee maintenance and cleaning issues in the workspace.
  • Liaise with contractors to maintain kitchen areas, meeting rooms, and the Wellness centre.
  • Complete daily walkthroughs of the workspace, reporting any necessary adjustments.
  • Ensure data integrity for locker and parking systems.
  • Coordinate meetings and events by working with vendors to meet event requirements.
  • Develop operational standards, playbooks, operating manuals, and processes for all aspects of the workplace.

Requirements:

  • Relevant reception or hospitality/custumer service background.
  • Strong verbal and written communication skills.
  • Ability to multi-task effectively.
  • Capacity to apply common sense approach to problem-solving.

Why join?

A growing global company culture offers career development opportunities, flexible environment, and a workplace promoting diversity and inclusion in everything we do.



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