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Customer Service Representative

2 months ago

Hornsby Shire, Australia Clark Equipment Full time
Customer Service Officer - Spare Parts

We are seeking a motivated and enthusiastic Customer Service Officer to join our team in the Central Parts Division at Hornsby.

Key Responsibilities:
  • Assist with parts interpretation on branch and dealer enquiries
  • General administration, customer support and housekeeping
  • Assist with order processing and warehouse stock audits
  • Counter & telephone sales and e-commerce
Benefits:
  • On-the-job training to become familiar with the tools used to support a variety of products/brands
  • On-site parking & close to public transport
  • Working as part of a friendly team
Requirements:
  • Experience in machinery or automotive spare parts interpreting, sales and customer service
  • Mechanical aptitude / Knowledge of machinery used in the Construction, Material Handling or Agricultural industries
  • Computer literacy
  • Ability to multi-task in a fast-pace environment

Experience in a similar position or within the industry is desirable, but not essential. A can-do attitude and experience within a sales environment is preferred.