Customer Service Representative
1 week ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Consultant in our Hornsby Store. As a Local Community Consultant, you will play a crucial role in bringing Medibank products and services to your local community.
About the Community Team:
At Medibank, we're dedicated to our purpose, "Better Health for Better Lives" for both our people and our customers. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.
About You:
- You are a multitasking super star with the ability to apply your knowledge across various channels including virtual messaging, face-to-face as well as our phone-based systems.
- You thrive on providing great service to the local community. Growing and keeping your customer base is critically important to you.
- Being self-motivated and results-focussed are part of your personal 'DNA'.
- You will possess strong diligence particularly when providing (the right) products and services to your customers, and you are always fastidious about interaction accuracy and the protection of your customers' privacy.
- Your formidable team spirit makes you a truly supportive team player – someone willing to step outside your nominal role (and sometimes your comfort zone) to test ideas and support your colleagues with the ambition of serving the community better.
Why You'll Love It Here:
- Flexible Working: Enjoy the freedom to work in-store, from home, or out in the community - depending on business requirements.
- Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
- Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.
We are committed to creating a workplace where all employees feel valued, supported, and empowered to make a meaningful contribution. Our team is dedicated to making a positive impact on the health and wellbeing of our customers and community.
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