Swim Program Leader
15 hours ago
The Learn to Swim Supervisor will be responsible for leading the delivery of high-quality in-water instruction to members across a variety of ages and abilities, while contributing to the growth and success of our award-winning Learn to Swim program.
About the Role- Provide high-quality in-water learn to swim and water safety instruction consistent with our Learn to Swim program lesson and progression plans.
- Supervise and ensure the smooth delivery of Learn to Swim lessons, maintaining a maximum level of customer service to parents and swimmers.
- Identify and resolve complaints promptly, ensuring positive customer service outcomes.
To be successful in this role, you will need:
- A customer-centric mindset combined with a passion for swimming and teaching.
- The ability to work well in a team environment, as well as initiative to work independently.
- Experience teaching Learn to Swim (LTS) and water safety across all levels and age groups.
- Strong planning and organising skills, ideally including swim programming.
- Excellent written and verbal communication, with proven customer service and problem-solving ability.
We offer a competitive salary with 12% superannuation, complementary gym access, ongoing education and professional development opportunities, and access to our staff wellbeing program and staff services.
How to ApplyIf you think this could be the right fit for you, apply online and submit a copy of your CV and a cover letter outlining your suitability and how you meet the criteria.
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