Food and Beverage Service Associate

3 weeks ago


Homebush, Victoria, Australia NOVOTEL Full time

Job Summary

We are seeking a highly motivated and customer-focused Food and Beverage Service Associate to join our team at NOVOTEL. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and providing top-notch service in our restaurant, café, and in-room dining areas.

Key Responsibilities

  • Guest Service: Create memorable moments for our guests by providing outstanding customer service, taking orders, and serving food and beverages with a smile.
  • Food and Beverage Operations: Assist with breakfast service, including buffet and à la carte, and maintain the presentation of our restaurant to ensure a welcoming atmosphere for our guests.
  • Team Collaboration: Work closely with our team to ensure smooth service periods, providing support and assistance as needed to deliver exceptional results.
  • Knowledge and Skills: Possess knowledge of beverages, including barista coffee, cocktails, and wines, to maximize average spend and provide expert recommendations to our guests.
  • Qualifications: Previous experience in a similar role, with hotel experience an advantage. Current Responsible Service of Alcohol and Food Handling certification, or willingness to obtain.

What We Offer

As a Food and Beverage Service Associate at NOVOTEL, you will enjoy a range of benefits, including fully laundered uniforms, career development opportunities, access to Accor Academy and Typsy training platforms, wellness benefits, hotel discounts, and worldwide benefits.



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