Customer Service Representative

3 weeks ago


Epping, Australia Michael Page Full time
{"Job Title": "Customer Service Officer", "Job Description": "About the Role

We are seeking a highly skilled Customer Service Officer to join our team in Epping. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective resolution to customer queries and issues.
  • Handle incoming calls and emails from customers with professionalism and courtesy.
  • Record customer interactions and transactions for future reference.
  • Assist in the development of customer service procedures and standards.
Requirements
  • A strong background in customer service.
  • Excellent communication and interpersonal skills.
  • Proficiency in using customer service software, ideally SAP.
  • Strong problem-solving abilities.
What We Offer
  • An hourly rate of $34-$38 plus superannuation, pending experience.
  • Opportunity to work in a vibrant team in Epping.
  • Join a dedicated team committed to delivering excellent customer service.
  • Minimum 4 months temporary role with potential for permanent engagement.
"}

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