Security Officer
6 days ago
About Wilson Security
Wilson Security is one of the largest providers of security services in Australia and New Zealand, operating 24 hours a day with a strong local and national infrastructure.
We are committed to being the most trusted provider of integrated security solutions, building a safer future for everyone through innovative and sustainable solutions.
Our core values of Care, Innovation, Accountability, and Integrity guide our journey towards a more sustainable and responsible future, as well as our commitment to ESG excellence.
About the Role
This is an exciting opportunity to join our Townsville team, which is expanding to support our growth in the region. You will be part of a dynamic team that enhances response and support capabilities for our existing teams and clients.
As a Security Officer, you will be responsible for providing excellent customer service, performing landside security duties, patrolling, and reporting any issues. You will also be responsible for carparking duties, gatehouse operations, and monitoring CCTV and access control systems.
Key Responsibilities
- Providing strong customer service solutions to visitors, contractors, and clients
- Landside security duties, patrols, and maintenance reporting as required
- Carparking duties - patrols, equipment checks, and issuing infringements
- Gatehouse duties
- Proactively monitoring CCTV and access control systems
- Conducting building patrols to actively report and mitigate security and safety risks
- Identifying and reporting hazards and building faults for rectification
- Providing support to tenants and facilities
- Managing contractors and deliveries through dock management
- Responding to emergency situations
- Contractor management duties
- Ad-hoc duties
Requirements
- Strong customer service skills
- Proactive and problem-solving mindset
- Ability to work well in a team or autonomously
- Ability to work in a rotational roster (nights, days, weekends)
- Australian citizen or hold unlimited work rights
- Previous experience in corporate real estate contracts (highly desirable)
- Demonstrated ability to prepare and write reports
- Demonstrated ability in the use of computers and security-related systems (access control, CCTV, Microsoft programs)
- Availability to and physical fitness to walk and stand for long periods
- Valid QLD security license (including monitoring subclass)
- Crowd control endorsement will be highly desirable
- Current first aid and CPR certificate
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