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Field Visual Merchandising Manager

2 months ago

Murarrie, Queensland, Australia Foot Locker Full time
Job Title: Field Visual Merchandising Manager

At Foot Locker, we're seeking a highly skilled Field Visual Merchandising Manager to join our team. As a key member of our Customer Experience function, you'll play a critical role in building a CXCOE (Customer Experience Center of Excellence) that drives efficiencies, productivity, and a cutting-edge in-store experience for our Asia Pacific stores.

Key Responsibilities:
  • Elevate visual execution and ensure consistent premium experiences as a subject matter expert for all VM directives/strategy. Collaborate with CX, Space Planning, VM, and Corporate teams to drive results.
  • Guide and elevate DM and store teams using resources and tools. Host VM clinics to teach and execute VM strategies, and act as a technical SME for initiatives like HHTs, Mobile Pay, and Service Points.
  • Execute and participate in rollout strategies across initiatives, providing capacity and SKU count support/guidance, ensuring APAC stockroom standards are maintained, and supporting Omni fulfillment and NPS fulfillment.
  • Support the implementation and rollout of projects and initiatives, including real estate projects. Collaborate with field and Corporate office teams and provide special event support.
  • Deliver sales, wage hours, and shrink plan for APAC. Develop programs and initiatives for the in-store experience and build a diverse in-store team for exceptional profit and revenue results.
  • Partner with Sr. Field Leadership for change management and process harmonization. Lead relevant Global Initiatives for the APAC Division and identify and provide solutions for business opportunities with Operations.
  • Utilize in-store SMEs for projects and implementation. Support store operations with communication, tools, and reporting, and maintain strong relationships across all levels of the organization.
  • Develop and maintain VOC programs for operations strategies. Participate in or lead steering committees as applicable and enhance the talent strategy to develop a professional Center of Excellence.
  • Ensure adherence to legal requirements and standards. Lead Operational Excellence initiatives with the Senior Manager of Store Experience and travel with the CX Leadership Team to understand customer experience and productivity opportunities (approximately 30% of the time).
Requirements:
  • Bachelor's Degree preferred or comparable business experience in these areas.
  • 5-7 years of leadership experience across multi-disciplines.
  • Excellent commercial sense and financial acumen.
  • Ability to think long-term strategy and translate strategies into actionable plans and tactics.
  • A strong manager, leader, and team motivator, able to build collaborative and cohesive teams.
  • A change manager, not satisfied with status quo, able to anticipate and lead effectively through change, ambiguity, and all business conditions.
  • Demonstrates a sense of ownership - a results-oriented self-starter and risk-taker.
  • Must possess strong oral and written communication skills.
  • Proficient in PowerPoint, Excel, MS Word.
What We Offer:
  • A Flexible Hybrid Working environment.
  • Yearly performance bonus.
  • Excellent Staff Discounts on Foot Locker products – Nike, Adidas, ASICS, and many more.
  • Free undercover on-site parking.
  • Access for you and your immediately family to our Employee Assistance Program.
  • Free access to Wellhub.
  • An inclusive and supportive team culture.