Customer Journey Specialist

7 days ago


Byron Bay, Australia LifeFlight Australia Limited Full time

As a key member of our Sales & Service team, you will play a vital role in delivering an exceptional customer experience and driving revenue growth for TripADeal.

Your Key Responsibilities:
  • Provide first-class customer service, responding to customer enquiries and resolving issues promptly
  • Convert customer enquiries into sales, exceeding targets and contributing to revenue growth
  • Navigate various systems and tools to ensure seamless customer interactions and efficient sales processes
  • Collaborate with the team to achieve sales goals and maintain a positive working relationship with colleagues

To succeed in this role, you will need excellent communication skills, a passion for delivering outstanding customer experiences, and a drive to succeed in a sales-focused environment. If you enjoy building strong relationships with customers and are motivated by achieving sales targets, we encourage you to apply.

About Our Company:

TripADeal is a pioneering travel company that has made a name for itself by offering quality, hassle-free, and affordable travel experiences. Our commitment to delivering exceptional customer experiences sets us apart from the competition, and we are proud of our unique culture, spirit, and passion for travel.

A rewarding work environment awaits you:

  • A competitive salary package and opportunities for career advancement
  • A dynamic and supportive team environment where creativity and innovation thrive
  • Regular social events and team-building activities
  • Staff travel discounts on air travel, accommodation, and holidays
  • Exclusive savings and discounts on everyday items
  • An Employee Assistance Program and generous parental leave support


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