Operations Manager

7 days ago

Adelaide, South Australia Knight Frank Full time

About Knight Frank:

Knight Frank is a leading global property consultancy and agency, renowned for its expertise in commercial and residential property transactions. With a rich 125-year heritage, we have established ourselves as a trusted partner for clients seeking exceptional advice and guidance in the property market.

Our Culture:

We pride ourselves on being a diverse and inclusive workplace, where our people can bring their whole selves to work. Our purpose is to empower and encourage our team members to think differently about how we can make a positive impact as a firm. We believe in celebrating the uniqueness of our people, rewarding their contributions, and fostering an environment where everyone has the chance to perform at their best.

The Role:

We are seeking an experienced and proactive Operations Manager to join our team in Murray Bridge. This role will oversee the effective management of operations, maintenance, and compliance across our properties. The ideal candidate will possess extensive shopping centre management experience and a strong understanding of retail asset complexities.

Key Responsibilities:

  • Develop and implement a comprehensive Planned Preventive Maintenance Programme for all plant and equipment items.
  • Provide technical and maintenance advice to support the Property Manager and client, serving as the primary point of contact.
  • Conduct regular inspections to ensure cleanliness and maintenance are carried out to a high standard.
  • Oversee day-to-day operations, including engineering, risk management, and compliance.
  • Identify and recommend opportunities to improve maintenance and operational efficiencies.
  • Coordinate and ensure compliance with Emergency Evacuation Training and Procedures.
  • Assist the Centre Manager in driving sustainability goals.
  • Manage contracts and agreements with contractors effectively.
  • Utilise the Facility Request Centre (FRC) to address tenant requests promptly.
  • Support the development and implementation of capital works projects.
  • Assist the Centre Manager with capital expenditure implementation, forecasting, tendering, and management.

Requirements:

  • Minimum 2 years of commercial/retail/industrial experience in facilities and/or property industry.
  • Trade qualification in electrical, mechanical engineering, or plumbing; or significant work experience in a similar role.
  • Hold SA Property Managers Registration License, or be willing to obtain within 6 months at own cost.
  • Tertiary qualifications (degree or diploma) in Facilities Management or related field.
  • Valid driver's license.
  • Solid understanding of Facilities Management.
  • Strong knowledge of maintenance best practices, compliance requirements, and building systems.
  • Proven track record in contractor management and ensuring quality control and compliance.
  • Excellent written and oral communication skills.
  • Practical and proactive attitude.

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