Equipment Service Expert

3 days ago

Perth, Western Australia beBeeSpecialist Full time $80,000 - $115,000

The Role

As a Product Specialist Coordinator - Surface Drills, you will be responsible for delivering high-quality technical support to our customers. This involves commissioning new equipment and providing effective after-sales service.

Key Responsibilities

  • Develop training programs for customers and internal personnel.
  • Create comprehensive technical documentation and reports.
  • Serve as the primary point of contact between us and customers, addressing technical issues and ensuring high satisfaction.
  • Frequent travel within Australia, including customer sites and occasional short-notice trips.

Requirements

  • Maintain safety standards and adopt a collaborative approach.
  • Hold an Australian-recognised trade certificate.
  • Prior experience in Technical Support or Drill Fitting with expert-level knowledge of products and troubleshooting skills.
  • Experience delivering technical and product training.
  • Excellent communication abilities, both verbal and written.
  • Prepare detailed and accurate documentation.
  • Adapt to varying schedules and frequently travel.

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