SHIELD Hub Manager

5 days ago


Canberra, ACT, Australia beBeeLeadership Full time $127,596 - $168,101
Hub Leadership Opportunity

The Australian Federal Police (AFP) offers a diverse and rewarding career, providing dynamic and effective law enforcement to the people of Australia.

We are seeking an experienced Hub Leader - SHIELD to oversee the day-to-day operations of a SHIELD Health Hub, working closely with a multidisciplinary team to provide high-level client and population group services, case management, and excellent customer service.

This role requires strong organisational skills, experience in business management, quality assurance systems, and continuous improvement, as well as the ability to develop strong relationships and work in collaboration with stakeholders.

  • Develop business strategies and deliver patient-focused services with health and support staff.
  • Contribute to the design, implementation, and evaluation of workplace procedures, processes, and patient services.
  • Coordinate data collection and reporting to the national SHIELD team.
  • Oversight of daily SHIELD Hub operations, including resource prioritization and scheduling.
  • Lead a small team of administrative support staff to engage with clients and provide high-level client care.

A passion for client care, contemporary leadership experience, excellent communication skills, and the ability to build collaborative relationships with stakeholders are essential for success in this role.


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