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Remote Field Service Coordinator

1 week ago

Sydney, New South Wales, Australia Alfa Laval Corporate AB Full time
About Our Team

We are looking for a highly skilled and experienced Remote Field Service Coordinator to join our team as a Field Service Team Manager. In this role, you will be responsible for leading a team of competent Field Service Engineers, providing direction, and ensuring they perform with a strong customer-oriented mindset. Your key responsibilities include leading day-to-day coordination and operations, ensuring service excellence, and driving the team towards achieving and exceeding their goals.

Key Responsibilities:
  • Lead and manage the team, focusing on delivering exceptional service to customers.
  • Develop and implement effective plans and strategies for team growth and improvement.
  • Motivate and coach direct reports to ensure they meet high performance standards.
  • Conduct employee reviews and manage performance issues within the team.
  • Collaborate with other departments to achieve business objectives.

Requirements

To succeed in this role, you should possess excellent leadership skills and experience managing teams. You must also be able to communicate effectively with stakeholders and drive results-oriented solutions.