
Exceptional Customer Experience Specialist
2 weeks ago
We are seeking a Customer Service Representative to provide exceptional customer experiences and support the success of our stores.
The Role
- Provide outstanding customer service by engaging with customers, answering questions, and offering product recommendations.
- Stock shelves and maintain a clean and organized store environment.
- Develop knowledge of our products and share this information with customers through storytelling and enthusiastic presentation.
- Work collaboratively with colleagues to achieve sales targets and improve store performance.
- Adhere to responsible service of alcohol guidelines and promote a safe and inclusive shopping environment.
The Ideal Candidate
- Has a passion for delivering outstanding customer service and creating memorable experiences.
- Is able to work autonomously and as part of a team, demonstrating adaptability and flexibility.
- Has good availability to work across key customer hours, including weekends and public holidays.
- Is eager to learn and develop skills, with a thirst for knowledge and a desire to grow with our business.
Our Culture
We believe in creating a workplace that is inclusive, supportive, and fun. We offer a range of benefits and initiatives to support the health, wellbeing, and career development of our people.
As a Customer Service Representative, you will be part of a dynamic and collaborative team, working together to drive business results and create a great experience for our customers.
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