Experience Hospitality Like Never Before

4 days ago

Launceston, Tasmania, Australia beBeeHospitality Full time $60,000 - $70,000

We are seeking a Guest Experience Specialist to provide exceptional hospitality and create memorable experiences for our guests. The ideal candidate will be the first point of contact and set the tone for their entire stay.

Main Responsibilities

  • Deliver exceptional customer service by rolling out the red carpet of hospitality to every guest.
  • Communicate effectively with guests and colleagues to ensure cohesive collaboration and exceed customer service expectations.
  • Promote hotel amenities and services by having a deep understanding of products and offerings.
  • Display proficiency in accurately handling reservations and managing guest accounts.

Skills and Qualifications Required

  • Previous experience in hotel front desk operations is highly valued.
  • Innovative approach to delivering exceptional customer service.
  • Ability to work independently and as part of a team.
  • Proven ability to multitask and thrive under pressure, supported by strong organisational and time management skills.

Benefits of Joining Our Team

  • Award-winning membership program offering discounts on accommodation and food & beverage worldwide.
  • Family & Friends Discounts available on a range of accommodation, services and events.
  • Access to industry-leading training platforms.
  • Opportunities to grow your hospitality network globally and access worldwide job opportunities.

Join us as we welcome you as you are and invite you to write the next chapter in your story.

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