Court Service Manager

2 weeks ago

Newcastle, New South Wales, Australia beBeeCourt Full time $129,271 - $161,698

Key Court Leadership Role

The Manager Court Operations is responsible for the management of courts' registry operations in a range of regions, including Newcastle and surrounding areas. This leadership role oversees resources to achieve defined service and operational objectives at local, state and national levels.

Job Responsibilities

  • Liaise with judges and ensure they are properly supported both in chambers and in court.
  • Ensure court services meet client needs and are provided in a courteous, timely and efficient manner.
  • Work to align service delivery within court operational guidelines to identify continuous improvement opportunities.
  • Lead and motivate staff to maintain the confidence of judges in the administration of courts.

Leadership and Communication

  • Develop and maintain relationships with key stakeholders, including the legal profession and clients.
  • Assist in developing business plans and projects that align with the Director Court Operation NSW/ACT's vision.

Operational Performance

  • Ensure consistency in client service delivery across operational areas of the Courts.
  • Maintain effective liaison with judges, court personnel and other stakeholders to meet client needs.

Selection Criteria

  • Demonstrated understanding of client service principles and ability to implement initiatives for continuous improvement.
  • Proven capacity as an effective communicator and leader who can support and develop court staff.
  • Ability to build and maintain effective working relationships.

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