Business Process Manager

5 days ago

Sydney, New South Wales, Australia beBeeImplementation Full time $140,000 - $163,000

About the Role

We are seeking a seasoned professional to lead the delivery of a complex SAP ERP rollout in South Australia.

Key Responsibilities:

  • Translate operational processes into actionable requirements for the System Integrator (SI)
  • Validate SAP configurations and customisations against business strategy and real-world workflows
  • Ensure business needs remain central, avoiding purely technical or vendor-driven delivery
  • Represent the organisation in program governance forums
  • Maintain independent reporting to the team, separate from vendor narratives
  • Monitor SI performance, delivery risks, and compliance with contractual obligations
  • Act as the primary liaison between the SI and internal business stakeholders
  • Drive local delivery milestones, integration points, and risk mitigation strategies
  • Facilitate workshops, design reviews, and issue resolution across business units
  • Ensure full scope delivery and successful handover to support teams

Stakeholder Engagement & Change Management

  • Engage early with business leaders, process owners, and end-users to capture critical requirements
  • Build readiness for change through clear communication, training coordination, and user adoption strategies
  • Liaise with US-based product owners to secure key artefacts and enablers
  • Capture lessons learned to inform future rollouts and support models

Requirements

  • Australian Citizen with Baseline or higher AGSVA security clearance (mandatory)
  • Extensive experience managing SAP ERP implementations into complex enterprise size organisations
  • Strong understanding of business processes and how they map to SAP modules
  • Exceptional communication, stakeholder engagement, and negotiation skills
  • Proven ability to operate independently of vendors and drive business-first outcomes

This is a rare opportunity to shape the success of a major defence-sector transformation.

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