Emergency Communications Officer

1 week ago

Melbourne, Victoria, Australia beBeeCommunications Full time $78,122 - $96,073

About Emergency Communications Officers Role

Job Description

Emergency Communications Officers are responsible for receiving and processing emergency calls from the public and other emergency service agencies. They work in a fast-paced environment, making critical decisions under pressure to ensure effective communication and response.

The role requires strong communication and interpersonal skills, with the ability to remain calm and composed in stressful situations. Communication Officers must be able to think critically and make sound judgments quickly, often in complex and dynamic situations.

Key responsibilities include responding to emergency calls, providing accurate and timely information, and coordinating responses with emergency services. The ideal candidate will have excellent problem-solving skills, attention to detail, and the ability to work well under pressure.

Requirements
  • Excellent communication and interpersonal skills
  • Ability to remain calm and composed in stressful situations
  • Critical thinking and problem-solving skills
  • Attention to detail and accuracy
  • Ability to work well under pressure
  • Familiarity with emergency communications systems and procedures
Benefits

We offer a range of benefits to support our employees' health, wellbeing, and career development, including:

  • Fully paid training and professional development opportunities
  • A competitive salary and annual leave package
  • Paid 30-minute breaks every 90 minutes through your shift
  • Employee assistance program for employees and eligible family members
  • Discounted health insurance, banking services, and family gym membership
  • Access to on-site gyms at all sites
  • 'Memberlink' discount card, accepted by thousands of retailers and services providers
Other Information

We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from individuals from diverse backgrounds and experiences.

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