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Financial Services Specialist

3 weeks ago

Port Lincoln, Australia beBeeCustomer Full time $40,000 - $60,000
Customer Service Representative

We're seeking an individual who can provide exceptional customer service and support our customers in achieving their financial goals.

About the Role:

  • This is a great opportunity for someone who enjoys speaking with people, helping them reach their goals, while learning our tools, products and processes.
  • As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing education on our online platforms and tools.

Responsibilities:

  1. Provide exceptional customer service by responding to customer inquiries, resolving issues, and addressing concerns in a timely and professional manner.
  2. Assist customers with transactions, educate them on our online platforms and tools, and recommend products and services that meet their financial needs.
  3. Work collaboratively with colleagues to achieve team goals and objectives.
  4. Participate in ongoing training and development programs to improve knowledge and skills.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and proficiency in Microsoft Office.
  • High school diploma or equivalent required; degree in business or related field preferred.
  • Experience in customer service or related field preferred.

Benefits:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and growing organization.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

Why Work With Us?

  • We believe in creating a positive and inclusive work environment where employees feel valued and supported.
  • We offer a range of benefits and perks to help you achieve a better work-life balance.
  • We are committed to investing in our employees' growth and development, providing opportunities for advancement and career progression.