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Senior Quality Expert

3 weeks ago

Sydney, New South Wales, Australia beBeeQuality Full time $90,000 - $120,000
Senior Quality Role

This position provides day-to-day quality support across warehouse and operational functions, ensuring adherence to client-specific requirements, regulatory standards, and internal procedures.

  • Quality Oversight & Compliance: Ensure all warehouse and operational activities comply with internal procedures, client requirements, and applicable regulatory standards.

  • Issue Management & Resolution: Timely investigation, documentation, and resolution of Non-Conformance Reports (NCRs), Corrective and Preventive Actions (CAPAs), and Change Controls.

  • Customer & Stakeholder Engagement: Provide clear and professional communication with customers regarding Quality matters.

  • Process & System Integrity: Oversight of SAS release, controlled destruction, and return to vendor sessions.

  • Training & Documentation: Ensure training records and labelling processes are compliant and current.

  • Performance Monitoring: Track and trend Quality KPIs and metrics.

Requirements

  • Solid knowledge of ISO 13485, with practical experience applying its principles in a healthcare, medical device, or pharmaceutical environment.

  • Solid understanding of TGA regulations, PIC/S Code of GMP (Good Manufacturing Practices), and GWP (Good Warehouse Practices).

  • Familiarity with ISO 9001 and its integration with ISO 13485 for quality management systems.

  • Basic understanding of Supply Chain Management and Integrated Logistics.

  • FMCG, Medical Devices, Food Manufacturing, Pharmaceuticals industry experience highly advantageous.

  • Prior experience working in or with a logistics site is also advantageous.

What Makes Toll Different

At Toll, you can help play a vital role in delivering what matters. We keep businesses and communities thriving. Every day brings change, which we see as an opportunity to be curious, ask questions, and build meaningful connections. Finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to make decisions quickly and have impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move forward.

We value a diverse, inclusive, and authentic workplace. If you're interested in this role but your past experience doesn't align perfectly, please talk to us – you may be just the right candidate for this or other roles we have coming up. Everyone is welcome, including those of all ages, ethnicities, genders, and abilities.

To find out more about us, visit