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Health and Wellbeing Specialist

2 months ago


Truganina, Victoria, Australia coles Full time

We are a leading Australian retailer with a rich history of serving communities since 1914. As a top 30-listed company on the ASX, we have a portfolio of iconic brands and a team of over 120,000 members. At Coles Group, you will have the opportunity to make a meaningful impact on the lives of millions of Australians.

About the Team

Our Customer Fulfilment Centres (CFCs) are a key part of our strategy to deliver exceptional customer experiences. These state-of-the-art facilities enable us to provide customers with improved availability and freshness, a broader range of products, and a seamless digital experience.

As a key member of our team, you will be part of driving innovation and redefining the customer experience in online grocery shopping. Your role will have a direct impact on every customer's order, making a real difference to their lives.

About the Role

This is a dynamic role that requires a strong focus on health and wellbeing. You will work closely with a talented team to provide a safe and healthy work environment for all employees. Your key responsibilities will include:

  • Providing specialist injury management, rehabilitation, and operational support to drive return to work outcomes for non-work and work-related injuries.
  • Providing guidance and support in early intervention and prevention programs.
  • Designing, developing, and delivering site-specific and national health and wellbeing initiatives.
  • Providing leadership, coaching, and specialist advice to senior leaders to assist in leading a culture of health, safety, and wellbeing.
  • Working collaboratively with internal stakeholders, including People and Culture, Training, and Operations.
  • Developing and delivering health and wellbeing strategies and resources that support the needs of the business and are aligned to the Coles Safety, Health, and Wellbeing Strategy.
  • Supporting the recruitment, people, and culture, and operations teams with the coordination and delivery of assessments for pre-employment purposes.
  • Analysing injury data to identify trends and developing proactive and preventative mitigation strategies.
About You and Your Skills
  • You will have a minimum of 3 years' experience in injury management, vocational/workplace rehabilitation, or workers' compensation/self-insurance.
  • You will be a subject matter expert with experience managing a complex workers' compensation portfolio, including physical and psychological injuries.
  • You will have experience integrating a person-centred care model, workers' compensation legislation, and business KPIs.
  • You will have a clear demonstration of design, implementation, and integration of health and wellbeing initiatives, considering commercially viable and practical workplace solutions and associated outcome measures.
  • You will have an excellent understanding of injury mechanism, treatment requirements, rehabilitation, recovery, and return to work timeframes.
  • You will be able to influence a range of stakeholders and work in a dynamic environment with team members from diverse backgrounds.
  • You will have a tertiary qualification in a health practitioner discipline, such as occupational therapy, physiotherapy, exercise physiology, or nursing.
  • You will have a working knowledge of relevant workers' compensation, health, safety, and injury management legislation in the jurisdiction.
  • You will have knowledge and experience in multiple jurisdictions, which is highly regarded.
  • You will have strong internal and external stakeholder communication, engagement, relationship building, and influential negotiating skills.
  • You will have demonstrated experience in delivering dispute resolution with internal and external key stakeholders.
  • You will have competency in gap analysis, trend analysis, internal audits, and development of strategic reviews and reporting.