Customer Experience Solutions Specialist

7 days ago


Melbourne, Victoria, Australia beBeeSolution Full time $80,000 - $125,000

Customer Services Design Consultant

We are seeking a skilled and experienced professional to join our Customer Services team in a Design Consultant role. This is an exciting opportunity for someone who wants to build strong relationships with customers, collaborate with colleagues, and develop innovative solution designs.

Key Responsibilities:

  • Foster strong customer relationships
  • Collaborate with the customer team to evaluate opportunities
  • Analyse requirements and configure prototypes
  • Participate in cross-functional teams to deliver quality outcomes
  • Ensure all agreed solution discovery and design artefacts are produced

About the Role:

This is a unique opportunity to be part of a large transformational change and make a significant impact on our customers' success. As a member of our Customer Services team, you will work closely with customers to identify their needs, shape solutions, and ensure successful implementation.

Requirements:

  • Knowledge of Iress products
  • Ability to articulate industry best practice and market trends
  • Demonstrable experience in addressing similar requirements
  • Excellent communication and collaboration skills

Benefits:

This role offers a competitive salary package, opportunities for career growth and development, and a dynamic and supportive work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

Join Our Team:

We are committed to building a diverse and inclusive team that reflects the communities we serve. We believe that everyone deserves equal opportunities, and we strive to create an environment where everyone can thrive. Apply now to be part of our talented team



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