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2 weeks ago
We are seeking a skilled Membership Officer to build and maintain relationships with assigned member client associations, ensuring services are utilised.
- Maintain regular contact and develop strong relationships with up to 200 assigned members, ensuring meaningful engagement every 6 months
- Ensure assigned members are informed about current opportunities, services, and events
- Enhance member participation at events and increase registration sales
- Implement a seamless membership renewal process (send renewal notifications, chase overdue payments)
- Increase member attendance at events, identify potential speakers
- Seek testimonials from satisfied members
- Upsell memberships and additional services for existing members
- Respond promptly to member and prospect inquiries
- Develop and implement effective membership retention and recruitment strategies
- Support member events and annual conferences
- Oversee member services as required (e.g. surveys)
Comprehensive training will be provided.
About Our OrganisationOur organisation is a leading network of associations, charities, clubs, societies, and not-for-profit organisations in Australia.
We provide support, training, and networking opportunities, plus consulting to help associations achieve their mission.
Key Requirements- Excellent communication, written, and interpersonal skills
- Bachelor degree or higher
- Self-motivated and solution-focused with great attention to detail
- Able to establish priorities, manage time, adapt to change, and work collaboratively with others
- Fluent in English
- Enjoy working in a close-knit team environment
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