Building Relationships Manager

2 weeks ago


Sydney, New South Wales, Australia beBeeEngagement Full time $45,000 - $85,000
Membership Engagement Role

We are seeking a skilled Membership Officer to build and maintain relationships with assigned member client associations, ensuring services are utilised.

  • Maintain regular contact and develop strong relationships with up to 200 assigned members, ensuring meaningful engagement every 6 months
  • Ensure assigned members are informed about current opportunities, services, and events
  • Enhance member participation at events and increase registration sales
  • Implement a seamless membership renewal process (send renewal notifications, chase overdue payments)
  • Increase member attendance at events, identify potential speakers
  • Seek testimonials from satisfied members
  • Upsell memberships and additional services for existing members
  • Respond promptly to member and prospect inquiries
  • Develop and implement effective membership retention and recruitment strategies
  • Support member events and annual conferences
  • Oversee member services as required (e.g. surveys)

Comprehensive training will be provided.

About Our Organisation

Our organisation is a leading network of associations, charities, clubs, societies, and not-for-profit organisations in Australia.

We provide support, training, and networking opportunities, plus consulting to help associations achieve their mission.

Key Requirements
  • Excellent communication, written, and interpersonal skills
  • Bachelor degree or higher
  • Self-motivated and solution-focused with great attention to detail
  • Able to establish priorities, manage time, adapt to change, and work collaboratively with others
  • Fluent in English
  • Enjoy working in a close-knit team environment

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