Customer Service Representative
3 days ago
We are seeking a motivated Customer Service Representative to join our team at Belgravia Leisure. As a key member of our customer service team, you will provide exceptional service to our customers in accordance with our operational routines and procedures.
The primary responsibility of this role is to deliver first-class services to our customers, including providing excellent customer service, processing transactions accurately, and promoting our centres' services and programs.
Key areas of responsibility include:
- Providing friendly and helpful service to all customers, both in person and over the phone
- Processing transactions accurately using point-of-sale systems
- Providing information and selling memberships to customers
- Promoting centre services and programs to customers
- Developing good working relationships with customers
Skills & Attributes:
- A positive and energetic work style
- Computer literacy and familiarity with software packages
- Experience in the leisure industry is desirable
- A current First Aid Certificate (Workplace Level 2)
- A current CPR Certificate
- A Police Check and Working with Children Check
This is a casual role for weekends with varying hours. If you have a customer-focused mindset and excellent communication skills, we encourage you to apply. The successful applicant will be rewarded with an estimated salary of $22-$28 per hour, dependent on experience and qualifications.
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